Amazon reimbursements most brands never know they are owed.

Amazon reimbursements most brands never know they are owed.

Amazon loses, damages, and miscounts FBA inventory more often than most brands realize. Kyzenn recovers what you are owed.

Amazon seller reimbursements recovered systematically, not sporadically.

Amazon seller reimbursements recovered systematically, not sporadically.

Amazon lost inventory claims, all of them

Amazon lost inventory adds up quietly. Units lost in the warehouse, damaged during fulfillment, destroyed without authorisation. Each one is a valid claim. Kyzenn finds them all and files before the windows close.

Amazon lost inventory claims, all of them

Amazon lost inventory adds up quietly. Units lost in the warehouse, damaged during fulfillment, destroyed without authorisation. Each one is a valid claim. Kyzenn finds them all and files before the windows close.

Inbound shipment discrepancies, resolved

Units sent to Amazon that arrive short or not checked in correctly are a consistent and often overlooked source of losses. Every inbound shipment is reconciled, and claims are filed where inventory falls short.

Inbound shipment discrepancies, resolved

Units sent to Amazon that arrive short or not checked in correctly are a consistent and often overlooked source of losses. Every inbound shipment is reconciled, and claims are filed where inventory falls short.

FBA inventory recovery on customer returns

Not every returned unit makes it back into your sellable inventory. FBA inventory recovery on returns means tracking what came back, identifying what did not, and recovering the difference.

FBA inventory recovery on customer returns

Not every returned unit makes it back into your sellable inventory. FBA inventory recovery on returns means tracking what came back, identifying what did not, and recovering the difference.

Ongoing recovery, not a One-Time audit

Amazon's fulfillment errors do not stop after the first audit. New discrepancies appear every month. Kyzenn monitors continuously so Amazon reimbursement claims are filed as they arise, not left to expire.

Ongoing recovery, not a One-Time audit

Amazon's fulfillment errors do not stop after the first audit. New discrepancies appear every month. Kyzenn monitors continuously so Amazon reimbursement claims are filed as they arise, not left to expire.

Amazon Reimbursements — what's included

Full Amazon reimbursements.

From the initial audit through to ongoing Amazon reimbursement claims management, every type of recoverable discrepancy is covered.

Full account audit across your claim history

Damaged and destroyed FBA inventory claims

Customer return discrepancy identification and FBA inventory recovery

Ongoing monitoring for new Amazon reimbursement claims

Amazon lost inventory claim identification and filing

Inbound shipment reconciliation and claim filing

FBA fee error identification and overcharge recovery

Regular reporting on claims filed and amounts recovered

How Kyzenn recovers your Amazon reimbursements.

How Kyzenn recovers your Amazon reimbursements.

Reimbursement recovery is a systematic process. We follow it consistently so nothing is missed and every valid claim is filed in time.

Reimbursement recovery is a systematic process. We follow it consistently so nothing is missed and every valid claim is filed in time.

01

Account audit

A full review of your account history to identify every valid discrepancy. Amazon lost inventory, return gaps, inbound shipment shortfalls, and destroyed stock are all reviewed against what Amazon has already credited. Most brands find the gap is larger than expected.

01

Account audit

A full review of your account history to identify every valid discrepancy. Amazon lost inventory, return gaps, inbound shipment shortfalls, and destroyed stock are all reviewed against what Amazon has already credited. Most brands find the gap is larger than expected.

02

Amazon reimbursement claims filing

Every valid discrepancy is documented and submitted to Amazon accurately and within the required timeframes. Claims filed outside Amazon's windows cannot be recovered. Nothing is left to expire.

02

Amazon reimbursement claims filing

Every valid discrepancy is documented and submitted to Amazon accurately and within the required timeframes. Claims filed outside Amazon's windows cannot be recovered. Nothing is left to expire.

03

Ongoing FBA inventory recovery monitoring

New discrepancies are identified and filed on a rolling basis. The errors do not stop after the initial audit, and neither does the monitoring.

03

Ongoing FBA inventory recovery monitoring

New discrepancies are identified and filed on a rolling basis. The errors do not stop after the initial audit, and neither does the monitoring.

04

Reporting and visibility

Clear reporting on what was identified, what was filed, and what was recovered. No waiting to find out whether claims were approved or how much came back.

04

Reporting and visibility

Clear reporting on what was identified, what was filed, and what was recovered. No waiting to find out whether claims were approved or how much came back.

Amazon Reimbursements — process

Kyzenn vs other options.

FeatureKyzennIn-HouseOther Agencies
Full audit across all claim historyYesRarelyVaries
Amazon lost inventory claims filed systematicallyYesRarelyVaries
FBA inventory recovery on returns includedYesRarelyVaries
Inbound shipment reconciliation includedYesVariesVaries
Amazon reimbursement claims filed within time limitsYesDepends on resourceVaries
Ongoing monitoring, not a one-time recoveryYesRarelyRarely
Clear reporting on every claim filed and recoveredYesVariesVaries
FeatureKyzennIn-HouseOther Agencies
Full audit across all claim historyYesRarelyVaries
Amazon lost inventory claims filed systematicallyYesRarelyVaries
FBA inventory recovery on returns includedYesRarelyVaries
Inbound shipment reconciliation includedYesVariesVaries
Amazon reimbursement claims filed within time limitsYesDepends on resourceVaries
Ongoing monitoring, not a one-time recoveryYesRarelyRarely
Clear reporting on every claim filed and recoveredYesVariesVaries

What getting it right looks like.

Real results from brands that needed more than an agency managing their account.

7 Days

to reverse an 80% year-on-year account decline in peak holiday season

7 Days

to reverse an 80% year-on-year account decline in peak holiday season

+40% YoY

Monthly growth sustained for a recovered brand, every month after

+40% YoY

Monthly growth sustained for a recovered brand, every month after

+$1M Net

Profit increase for a single client in six months

+$1M Net

Profit increase for a single client in six months

What our clients say.

"We had no idea how much Amazon owed us until Kyzenn ran the audit. What came back in the first few months more than covered the cost of working with them."

Mark D. COO, Consumer Goods Brand

"We had no idea how much Amazon owed us until Kyzenn ran the audit. What came back in the first few months more than covered the cost of working with them."

Mark D. COO, Consumer Goods Brand

"The ongoing monitoring means we are not leaving money on the table every month. It is the kind of thing that should have been in place from the beginning."

Anna P. Finance Director, Home and Garden Brand

"The ongoing monitoring means we are not leaving money on the table every month. It is the kind of thing that should have been in place from the beginning."

Anna P. Finance Director, Home and Garden Brand

© 2026 Kyzenn. All rights reserved.

© 2026 Kyzenn. All rights reserved.

© 2026 Kyzenn. All rights reserved.

© 2026 Kyzenn. All rights reserved.