Last Updated: 10-Feb-2025
This Service Policy outlines the terms, conditions, and guidelines that govern your use of our website and the purchase of our services. By accessing our website and purchasing a service, you agree to be bound by the terms set forth below. If you have any questions, please contact us using the information provided in Section 3.
1. Service Description
- Detailed Service Information:
We offer a range of professional services designed to enhance your online business operations. - Service Expectations:
We strive to set clear expectations regarding what is included in our service offerings. Please review all service details carefully before making a purchase.
2. Pricing and Purchase Currency
- Price Display:
All service fees are clearly listed on our website in [Insert Currency, e.g., “US Dollars (USD)”]. - Currency Clarification:
The displayed currency is explicit to ensure transparency. If you have any questions regarding the pricing or any additional fees, please reach out to our customer service team.
3. Customer Service Contact Information
We believe in clear and direct communication. You can contact us via the following methods:
- Email: [email protected]
- Phone: +1-514-974-4428
- Mail: 101 Sonesta Circle, Stitsville, Ontario, K2S0G7
Our dedicated team is ready to assist you with any questions or concerns related to our services.
4. Service Fulfillment Policies
4.1 Service Provision
- Service Delivery:
Our services are provided through [online platforms, in-person consultations, scheduled video calls, etc.]. Specific details on how and when your service will be delivered are outlined on the corresponding service page or communicated directly after purchase. - Processing Times:
Services are initiated within 1 business days of purchase unless otherwise specified. We will confirm scheduling and any additional requirements via your chosen contact method.
4.2 Refund Policy
- Conditions for Refunds:
Refunds for services may be issued under the following circumstances:- A service cancellation is requested within 3 days of purchase and before work has commenced.
- Process:
To request a refund, please contact our customer service team with your service details and order reference. Refund requests will be reviewed on a case-by-case basis and processed within 5 business days following approval.
4.3 Cancellation Policy
- Cancellation Conditions:
You may cancel your service request prior to the commencement of service delivery by contacting our customer service team. - Procedure:
Please notify us as soon as possible at [email protected] or call 514-974-4428 to initiate a cancellation. Note that cancellation fees may apply if work has already been initiated or if specified in the service agreement.
5. Legal or Export Restrictions
Certain services may be subject to legal or export restrictions. It is your responsibility to ensure that any service purchased from our website complies with your local laws and regulations. We will notify you of any such restrictions during the purchase process.
6. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information in accordance with our Privacy Policy. The Privacy Policy explains how we collect, use, store, and protect your data. By using our website and purchasing our services, you consent to these practices.
7. Business Address
For transparency and credibility, our business address is provided below:
101 SONESTA CIRCLE,
STITSVILLE, ONTARIO,
K2S0G7
8. Promotion and Discount Terms
- Eligibility and Conditions:
Any promotions, discounts, or trial offers for our services are subject to specific terms and conditions, which will be clearly disclosed at the time of the offer. - Disclaimer:
By participating in any promotion, you agree to the related terms. Please review these conditions carefully before opting in.
9. Website and Payment Security
- Security Standards:
We use industry-standard security measures, including HTTPS encryption and PCI-compliant systems, to ensure that your personal and payment information is secure. - Payment Information:
Our payment process is designed to protect you against unauthorized access, and we do not store sensitive payment data on our servers. - Accepted Payment Methods:
We accept major credit cards (such as Visa, MasterCard, American Express, etc.). The logos of the accepted cards are displayed on our checkout page to facilitate a smooth payment experience.
10. Policy Updates
We reserve the right to modify or update this policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or need further clarification regarding this policy, please contact our customer service team at:
- Email: [email protected]
- Phone: (613-402-0470)